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Advanced Diploma in ICT Systems Support (Level 3) - City and Guilds (U.K)
This course is for those who are interested in developing their skills to maintain, install, test and repair ICT systems and networks, being prepared for the future.
Course Contents
- Customer Support Provision
- Provide technical support to customers
- Gather and evaluate feedback from customers regarding the improvement of the technical support provided
- Improve customer use of ICT by analysing trends
- Provide remote technical customer support
- Install, Configure and Integrate Networked Hardware and Software
- Carry out risk assessment and ensure Health and Safety procedures are followed
- Survey the user environment for installation of hardware equipment and systems
- Install hardware equipment and systems
- Install and configure systems software
- Expand (by integration) ICT systems to allow additional facilities
- Install and Configure Software
- Prepare for the installation of software
- Install and configure a range of system and application software
- Check the system operates as planned during and after installation of system and application software
- Resolve unwanted changes to the systems caused by installation and configuration of system and application software
- System Testing
- Plan and produce standard testing procedures
- Select test and determine expected results
- Identify and manage consequences of testing
- Apply tests and analyse results
- Repair Centre Procedures
- Describe legislative requirements for repair centre operations
- Detail specific technical resource requirements for repair centre operations
- Develop a specification for a repair centre
- Provide technical support to others
english courses in england, english courses london, english schools in england, learn english for spanish speakers, learn english language, learning basic english, golders green college, teacher training, ENGLISH COURSES IN LONDON Learning English, English school in London, English language school, learn English in London, England, English language course, academic purposes travel course teacher training,learn english, learn english in england, learn english in uk, english courses in london, study english in england, english language courses in britain, learning english in england, learning english in , english language schools in london, learn english in , english language learning, teaching english, english schools, language schools, english language schools, english language teaching, english language courses, english lessons, english courses, english for academic purposes, english language for university, exam preparation courses, exam preparation, first certificate, summer english courses, business english, english for business, english and computer studies, english and british culture, courses for english teachers in england, courses for english teachersGolders Green College is a very well established and well-respected provider of English Language (EFL) courses and Teacher Training Courses (TEFL / TESOL) in London, England.
The College is a centre for Cambridge ESOL Examinations, for General, Academic and Business English courses, which are Accredited by the British Council and for Trinity College London qualifications for EFL / ESOL / TEFL teachers; the Trinity Cert.TESOL and LTCL Dip.TESOL.
For Learning English in a quality English school in London there is no better choice than Golders Green College.
Overseas students who want to study at British Universities can enter our Foundation and Pre-Masters Courses, with guaranteed University places secured before they begin. Golders Green College
11 Golders Green Road
London
NW11 8DY
Telephone: 0208 905 5467
Fax: 0208 455 6528
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